STLSmallTruckload
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Privacy Policy

Last Updated: July 11, 2026

Getcarrier LLC operating as SmallTruckload (“we”, “us”) values your business transparency and is fully committed to protecting your corporate and personal operational data. This Privacy Policy details how we collect, handle, secure, and share information through our online platform.

1. Information We Collect

To successfully calculate freight quotes and manage active dispatches, we collect the following profiles:

  • Account Identity: Contact name, corporate email address, corporate telephone numbers, and company account credentials.
  • Logistics Data: Complete pickup and delivery geographic addresses, operational hours, special handling instructions, and itemized freight specifications (weight, dimensions, and descriptions).
  • Financial Data: Credit card profiles, ACH bank data, or credit references processed securely through third-party encrypted payment gateways (e.g., Stripe). We do not store raw card numbers on our local databases.

2. How We Use Your Data

We utilize collected metrics exclusively to optimize your freight experience, specifically to:

  • Instantly calculate localized spot market lane pricing.
  • Generate official legal Bills of Lading (BOLs) and tracking manifests.
  • Broadcast dispatch criteria to independent network drivers to coordinate vehicle routing.
  • Facilitate billing, digital invoicing, and accounting records within your customer portal.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your operational data to marketing brokers. To move your freight, we securely share your shipping coordinates and commodity profiles strictly with:

  • Assigned Carriers: Licensed drivers or fleet operators assigned to haul your specific freight load.
  • Payment Processors: Compliant financial institutions (such as Stripe) handling card authorizations.
  • Regulatory Compliance: Law enforcement or FMCSA officials if strictly required by federal transport statutes.

4. Security Frameworks

We implement enterprise-tier security layers, including end-to-end SSL encryption for all incoming and outgoing payload data, restricted database firewalls, and tokenized session access controls to shield your portal ledger from unauthorized tracking.

5. Contact Information

For privacy inquiries or data removal requests, please reach out to our compliance operations team directly at support@smalltruckload.com.